Responsible Gaming Policy at Roo Bet

1. Introduction

Last changed: 28.04.2026

Roobet sees online casino games as a positive form of entertainment for adults. Most players share this opinion, but there is a small percentage that lets gambling become too big a part of their lives. In this section Roobet Canada explains how you can protect yourself from adverse effects that might appear when gambling, including but not limited to addiction and financial losses. If you feel that your gambling is a problem, please consider adhering to Roobet’s self-exclusion program and taking a break from gambling.

2. What Is Problem Gambling?

Problem gambling describes a gambling behaviour that has become destructive or damaging to the gambler or to those around them. Problem gambling occurs when a person loses control of their gambling.

3. Signs of Problem Gambling

Gambling becomes a problem when it affects a person’s daily activities, mental and/or physical health, reputation, and relationships and hurts their finances. Some of the signs of problem gambling are:

a.) Spending more time or money than intended;

b.) Arguing with family and friends after gambling;

c.) After losing at gambling, having an urge to return as soon as possible to win back losses;

d.) Feeling guilty or remorseful about gambling;

e.) Borrowing money or selling assets to gamble;

f.) Missing work or other commitments to gamble;

g.) Hiding the extent of their gambling.

If you are experiencing one or more of the above signs of problem gambling, please consider taking a self-assessment test to help you understand whether or not you have a gambling problem.

4. Maintain Control

Roobet recognizes that whilst the majority of players gamble for entertainment, there are a small number who may lose control of their gambling. As part of its social awareness, Roobet fully supports responsible gambling and wishes to share with you our most valuable tips, information, and guidelines to keep your gambling under control:

a.) Keep it fun – Most important of all, play for fun. If gambling brings you no more joy, please stop.

b.) Set your money limits – Before you start playing, decide what you can afford to lose and commit to it. Consider your financial situation, your general lifestyle, and your average income, and play with amounts meant to bring you fun and entertainment.

c.) Treat gambling as an expense – When you gamble, think of it like buying a cinema ticket — you’re paying a fixed price for the entertainment, not trying to make a profit. That way, anything you might win is a bonus. Do not aim to gamble to earn money or generate a secondary income.

d.) Limit the time you spend gambling – Gambling may be fun, but it should under no circumstances be your only hobby. Please ensure you keep balance in your life and have enough time for your work, family, and other hobbies.

e.) Walk away from your losses – If you’ve lost the money that you set as your limit, it’s time to walk away. Trying to win back your losses often leads to even bigger losses, and the chase can start to negatively impact your life.

f.) Play smart and responsibly – Please do not gamble when you are under the influence of drugs, alcohol, or strong medication that affects your ability to make responsible decisions. Furthermore, Roobet advises you not to gamble when you are under extreme pressure, very stressed, have intense mood swings or depression, and are temporarily unable to play responsibly or for fun and excitement.

g.) Take regular breaks – Gambling for long periods of time makes it difficult to keep track of the time and money you spend while playing. It is essential to take regular breaks to dedicate yourself to other hobbies and your family and to get fresh air to clear your mind from gambling.

h.) Socialize – Ensure you spend enough time with your friends and family. Be sure to find other hobbies that keep you socially active and help clear your mind from gambling.

5. Minors

To register and play at Roobet, you have to be 18 (eighteen) years of age or any higher minimum age as required by the law of the jurisdiction applicable to you. Roobet does not entertain players that are not of legal age and has set in place the adequate procedures to identify its players and prevent underage gambling.

6. Tips to Protect Minors

In a modern era where the Internet is so readily accessible to everyone, responsible online gambling relies heavily on responsible parenting. In order to ensure child safety on the Internet, Roobet encourages its players to:

a.) Not leave their electronic devices unattended when casino software is running;

b.) Keep their password and casino app protect;

c.) Do not save their gambling account password onto their electronic devices;

d.) Keep their casino account number and payment card(s) out of reach of children;

e.) Make use of software to prevent their children from accessing inappropriate material. For a minor’s protection, Roobet recommends the software.

7. Self-Exclusion

If you are under control of your gambling but you feel that you have been spending too much time or money gambling or wish to take a temporary break from gambling, please consider taking a break from gambling.

Or if you are concerned about your gambling behaviour and believe or feel that you are at risk of developing a gambling problem or if you have a gambling problem, Roobet advises you to consider entering self-exclusion.

7.1. How to Request Self-Exclusion?

If you wish to self-exclude yourself, please open your Roobet account and select the “Responsible Gambling” tab to start the self-exclusion process

• Step 1: Is a 24-hour cooldown which can be from the casino, sportsbook, or both. This is required before Step 2 is unlocked. Once you click the Continue button, you will be prompted for password verification before moving to the 24-hour cooldown pop-up. Please select from which section of the website you wish to be excluded, up to the platform as a whole, and select the period you wish to be self-excluded for.
• Step 2: With our cooldown complete and step 2 unlocked, when you press the continue button, you will once again be prompted for password verification before the self-exclusion pop-up is displayed. Within the self-exclusion pop-up, you will have the option to choose what parts of the site they are excluded from, up to the platform as a whole. They also have a multitude of options in relation to duration, including permanent exclusion. Once a selection is made, a summary of what they will be excluded from will be displayed at the bottom of the pop-up, just like it was for the cooldown dialogue.

7.2. What Happens During the 24-Hour Cooldown Period?

During the 24-hour cooldown period you will not be able to place any bets or wagers on sections you wish to be self-excluded for, while still being able to claim any rewards left in your Vault or Bonuses and Promotions you participated in.

7.3 What Happens if I Exclude Myself from One Section of Roobet?

If you choose to exclude yourself from the casino or sportsbook, you will not have access to that section of Roobet while still having access to other sections. You will be able to claim any rewards left in your Vault or Bonuses and Promotions you participated in.

7.4. What Happens if I Exclude Myself from All of Roobet?

During the “Self-Exclusion” period, you will be excluded from the website and will be unable to log in to your account. As a result, you will lose all progress made on the website. In the case that you opt for permanent self-exclusion, your account will be blocked permanently and you will not be able to access your account or create new accounts at Roobet. You will also not be able to claim any rewards left in your Vault or Bonuses and Promotions you participated in.

7.5. What Happens if I Do Not Press “exclude” at the End?

If you do not press “exclude” the self-exclusion process will be stopped, and the restriction of your account will end once the cooldown period concludes.

7.6. For How Long Can I Self-Exclude?

You can exclude yourself for a maximum period of 5 (five) years or permanently. You shall identify the time you want to be self-excluded upon request.

Please keep in mind that the self-exclusion is permanent for your chosen period. The exclusion will not be undone for your own protection.

8. Contacts

External Contacts

Roobet cares about its players and advises all players that are experiencing gambling problems to seek professional help. The organizations are available to provide free and confidential advice on matters of problem gambling.